Sheds Unlimited SW is committed to providing quality services to our clients. This privacy policy outlines our ongoing obligations regarding how we collect, use, disclose, store, and protect your personal information.

We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth). These principles govern the handling of personal information in Australia. For more details, a copy of the APPs can be found on the Office of the Australian Information Commissioner’s website at www.oaic.gov.au.

What is Personal Information and Why Do We Collect It?

Personal information is any information or opinion that can identify an individual. Common examples include names, addresses, email addresses, and phone numbers.

We collect this information in several ways, including direct communication such as phone calls, emails, in-person interactions, and through our website at www.shedsunlimitedsw.com.au. We may also collect information from third parties, media sources, or other publicly available platforms. We do not guarantee the privacy policies of any authorised third-party sources.

The primary reason we collect your personal information is to provide services to you and to keep you informed as a client. We may also use your information for closely related secondary purposes, such as marketing and customer support. You can opt out of our marketing communications at any time by contacting us in writing.

When collecting your personal information, we will always attempt to inform you why we are collecting it and how we plan to use it.

Sensitive Information

Under the Privacy Act, sensitive information includes data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal records, or health details. We only collect and use sensitive information when it is directly necessary for our services, and only with your consent or when required or authorised by law.

Third-Party Information

Where possible, we will collect your personal information directly from you. In cases where we receive it from third parties, we will take reasonable steps to notify you and ensure you are aware of what has been provided.

Disclosure of Personal Information

We may disclose your personal information when you have given us consent or when it is required or authorised by law.

Security of Personal Information

We take your privacy seriously and store personal information in a secure manner to protect it from misuse, loss, or unauthorised access. When your information is no longer needed for its intended purpose, we take reasonable steps to destroy or permanently de-identify it. However, certain client records may be stored for a minimum of seven years as part of our recordkeeping obligations.

Access to Your Personal Information

You are entitled to access the personal information we hold about you and request corrections if necessary. If you wish to do so, please contact us in writing. While we do not charge for access requests, we may apply a small administrative fee for providing physical copies of your information. To protect your privacy, we may ask for identification before processing access requests.

Maintaining the Accuracy of Personal Information

We aim to keep your personal information accurate and up to date. If you believe any information we hold is incorrect or outdated, please notify us as soon as possible so we can update our records and continue to provide the highest quality service.

Policy Updates

This privacy policy may be updated from time to time. The latest version will always be available on our website.

Privacy Policy Enquiries and Complaints

If you have any questions, concerns, or complaints about our privacy policy, please contact us at:

Sheds Unlimited SW

33 Constitution Street, South Bunbury, WA 6230

Email: sales@shedsunlimitedsw.com.au

Phone: 1800 634 507